- Shipping & Production Information
Shipping & Production Information
WHEN WILL MY ORDER SHIP?
Our current production time is 5-10 business days (business days are MONDAY-FRIDAY, excluding holidays).
HOW WILL MY ORDER SHIP?
We ship within the US via USPS priority mail. The estimated delivery time is 3-5 business days, although that time frame is not guaranteed by the USPS. If you do not receive your package within 14 business days of mailing (and the tracking information does not show that the package has been delivered) we will send you a replacement.
CAN YOU RUSH MY ORDER?
If you require your order by a certain date, please contact us here PRIOR TO PLACING YOUR ORDER so that we may determine whether we will be able to meet your deadline. We have a very limited number of rush order spots available but will do our best to work with you.
IMPORTANT INFORMATION FOR OUR INTERNATIONAL CUSTOMERS:
International shipping is via USPS First Class Mail. The estimated delivery time is 10 days to 6 weeks, depending on customs clearance.
FEES AND TAXES: International customers are responsible for any and all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and other fees collected by the destination country. Additional charges for customs clearance will be the sole responsibility of the recipient as we have no control over these charges. Customs policies and taxes/fees vary greatly between countries. If you are not sure whether you will incur additional fees, you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
CUSTOMS FORMS AND DECLARATION OF VALUE: International rules and regulations require that the value of your item be declared clearly on all customs forms.
Please check with your country's postal regulations PRIOR to purchasing, as the customs charge, if any, will be your sole responsibility.